Department of Transport and Main Roads

**Vision, purpose and values** **Our vision and purpose** **Vision:** Connected communities in a sustainable, thriving and inclusive Queensland **Purpose:** To provide reliable, resilient and responsive transport networks and digital services that are safe and accessible for everyone Our vision, purpose and strategic priorities are set out in the department's [strategic plan](https://www.tmr.qld.gov.au/about-us/corporate-information/publications/strategic-plan) ( https://www.tmr.qld.gov.au/about-us/corporate-information/publications/strategic-plan ). **Our values** Our vision and purpose are guided by our values. - Customers first—know your customer, deliver what matters and make decisions with empathy. - Ideas into action—challenge the norm and suggest solutions; encourage and embrace new ideas and work across boundaries. - Unleash potential—expect greatness; lead and set clear expectations and seek, provide and act on feedback. - Be courageous—own your actions, successes and mistakes; take calculated risks and act with transparency. - Empower people—lead, empower and trust; play to everyone's strengths and develop yourself and those around you.